Email & Outreach

Open Rate

The percentage of delivered emails that recipients open, traditionally a headline email metric, now made less reliable by privacy features that auto-open mail.

Why it matters

Open rate has long been used to judge subject lines and list health, but privacy protections that pre-fetch images have inflated and muddied it, so it must be read with caution.

How it is calculated

Open rate = (emails opened / emails delivered) x 100.

What good looks like

Treat open rate as a rough, increasingly noisy directional signal rather than a precise measure, and lean on reply and click metrics for outbound that matters.

Related terms

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